Poorest baby clothing quality!

Ackermans had a sale on baby winter jumpers 2 for R150 - we bought the items for our baby to wear she's now of size, when I bought these items I didn't notice one of the jumpers had a huge whole on the side (the jumper is fluffly hence I didn't notice), and gave it to the lady who assists us to wash (clothing was hand washed and only 2 items were washed-the jumpers ) . When putting on the jumper I noticed the huge whole on my babies side, which is clearly a missed stitch as there is no sign of tear at all.

Due to the fact that i have washed this item, taken off the tags and cannot seem to find the slip, so I didn't even bother to go in store because I know I will have tons of issues with regard to this - I would like to understand the further steps to take as money was spent on these items.

Furthermore its not the first time I've had issues with the quality of ackermans clothing. Prior to by baby being born, I had previously bought baby vests of which I myself hand washed or may I rather say rinsed as I just dipped them in product and rinsed stretched so poorly around the neck and shoulder area by the time my child wore these items she looked like the dog had been pulling on her.as a first time mom I was not impressed and the worst part was that I bought sizes up to 3-6 months

I'm extremely dissapointed by the quality of your baby clothing in particular and since noticing there's a persistent quality issue I have sourced the services of other retailers that I'm happier with. I've bought vests from this retailer washed them and my daughter has worn them the past week and I definitely did not have the same experience.

Furthermore just to mention - I am NOT the only individual who has experienced this issue with these specific baby items and was discouraged by many other moms to not purchase my daughters clothing from ackermans.. However I didn't listen and chose to determine for myself. And hence unfortunately I'm left as an unhappy customer with a wasted clothing And money.