Poor Service with Ackermans clothing store

We received a card in the mail to open an account with Ackermans. We went to a store to open an account and the person at the store didn't fax the payslips through correctly. After two weeks going back and forth and being pre-approved for an amount of R3150. We were told to wait for and activation code which never came.

They fail to understand that I earn a commission over and above my basic salary. However we were then told we do not meet the salary requirements. After much debate and heated conversations we were told that the minimum salary requirement was R1500 per month which I am well above.

They cannot seem to move past the fact that my payslip reflect differing amount's each month because of the commission however the basic salary stays the same each month.

They denied my credit purely on this basis. I find it strange that Absa can give me credit facility for a vehicle but Ackermans cannot. Purely for the fact that they cannot or will not see past the variable on the commission. I find it disgusting. The customer service I received is appalling and I would not recommend Ackermans to anyone based on this!

No one can even get back to us. What's more is that we cannot even get through to their telephone lines.

Hugely disappointed and disgusted to say the least!