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siziwe P

1 reviews | Active since May 2020

09 May 2020, 11:01

POOR SERVICE FROM THE MANAGER

I was at Ackermans this morning on my break time the manager was letting people in wearing uniform with their permits,and refused to let me in just because I am not wearing a uniform at my work place but I have a permit that has managers detail from my job,Manager's name is INDI,from Bellville VOORTREKKER ROAD,I felt like I am not valuable like other essential workers

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Replies (2)
Ackermans
Ackermans's reply11 May 2020, 08:58
Official
Good day Sizwe,
 We sincerely apologise for the service failure you have experienced. 

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly. 

Kind regards, Ackermans Customer Service 

Ackermans
Ackermans's reply13 May 2020, 18:04
Official
Good day Siziwe,
 We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service