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Prudence M
1 reviews | Active since Oct 2020
03 Jun 2023, 21:37
Poor service from Fourways staff
So disappointed in the service offered by Ackermans Fourways. Went there today to pay my account and I was completely dismissed by the manager. Got there at 18:40 and the doors were already closed. According to my knowledge they close at 19:00. He was rude and just told me he won't open the door for me to pay my account.
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Ackermans's replyOfficial
05 Jun 2023, 12:10Hi Prudence, thank you for taking the time to bring this to our attention. Our sincerest apologies for what occurred in store. The well-being of our customers is extremely important to us. Please be assured that we've escalated this matter to the relevant Area manager, who will provide you with feedback.
The Ackermans Team
The Ackermans Team
Ackermans's reply05 Jun 2023, 12:10
Official
Hi Prudence, thank you for taking the time to bring this to our attention. Our sincerest apologies for what occurred in store. The well-being of our customers is extremely important to us. Please be assured that we've escalated this matter to the relevant Area manager, who will provide you with feedback.
The Ackermans Team
The Ackermans Team