Poor service from entry to exit

Clearwater - Ackermans. I went to buy school pants and jerseys for my grandson on Monday morning. The radio in store announces our friendly staff will assist?? What staff because they all wondering around pretending not to see customers. So I wait in the queue to pay and only 1 teller is working. Stood for 15 minutes whilst 2 staff members are having a glorious chat at one of the tills. Eventually the teller who was busy with a customer requested them to call another teller as she was having problems. Surely whether you a manager or supervisor if there are customers assist. However in Ackermans this does not apply. To be seen waiting and completely ignored???? Maybe you should employ people that will appreciate having a job . Your staff clearly does not want to work.