POOR SERVICE FROM CUSTOMER CARE

Your first line of communication is very nice, then you get to the department where I should be getting my balance ( since you don’t send statements ) is extremely RUDE!!!!!!!! And it is not a one person this, it is an department thing. I spoke to 2 ladies and both of them didn’t have any maners and shouldn’t be dealing with customers. Then to top it all your email for complaints arent working either