poor service from ackermans mamelodi crossing

I had a very bad experience today at Ackermans in deneboom. The lady buy the name of dineo, was assisting me on the till had a very bad attitude and the nerve for her to even quarell with me when I show her her mistakes. I spend a lot of money at Ackermans for me to be treated this way. I mean I never experience such at the one in pta CBD, exceptional service indeed. Never mind standing in the long queue whiles the staff is busy just working around doing nothing and close to 10 tills but only 3 operating? Wow and you get to the till and still recieve **** attitude from the consultant. Then she calls the supervisor phindile and she comes dragging her feet as if she doesn't want to be there,not even a smile on their faces. I know its a busy period of the year but atleast pretend then. Does not even apologize for keeping you waiting, both dineo and phindile.If really this is what service means to them I think they should be retrained... I myself work with people and I believe you need to have patience if you're employed in such a field. I am very disappointed. Pretoria CBD have very good infact excellent service I think Ackerman at deneboom can learn a lot from them.