TB
Tertia B
1 reviews | Active since Jan 2019
30 Jan 2019, 12:11
Poor Service from Ackermans Call Centre
Poor Service from Ackermans Call Centre.
I have been trying from 08:30 (30 January 2019) to close my account with Ackermans. After several phone calls (holding on for 10+ minutes) and emails they can't assist with a simple matter, after I also followed the correct procedures for closing my account. This is terrible, where is everything going to??? I am really upset.
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Replies (2)0
Replies (2)
Ackermans's replyOfficial
30 Jan 2019, 12:22Good day Tertia,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply30 Jan 2019, 12:22
Official
Good day Tertia,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's replyOfficial
31 Jan 2019, 16:25Good day Tertia,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply31 Jan 2019, 16:25
Official
Good day Tertia,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Best regards,