Poor Service from Ackermans

<p style="color: #555555;">I received a Ackermans store card with application via post end of March 2016. I completed the application and sent it with my 3 month payslips via email to tenacity on the 12 April correspondence with Lucinda Matthee verification agent. Was told I needed to add my I'd which I did and resent everything again on the 13 April. Was told on the 17 to resend as they can't open files. On 23 asked to resend again by Zimasa Mjeku confirmation agent. Then on the 25th April was asked to resend February payslip which I did correspondence Maurisha Nolte confirmation agent . Then received an sms saying account was approved with a R7500 provisional credit limit and to take my card to the nearest Ackermans store. Went on the 30 April only to be told by the manager Cathy that theirs no reference number in the sms. She then took all my do***ents and faxed it and told me to wait for reference sms. Waited a few days only to get another email on the 6 May requesting me to resend my do***ents again!!! from Nizaam Al**** verification agent . How is it after I sent it via email 6 times faxed twice by Store manager Cathy from Grand parade store and submitting in store application on the 7May. Today you again ask me to submit my do***ents. </p> <p style="color: #555555;"> </p> <p style="color: #555555;">What kind of a business are you running????? </p> <p style="color: #555555;">If I knew it would be such a h***le I would have started this process!!! I'm very disappointed and I'm sorry to say if you can't sort this out within this week I would like to cancel my application. </p> <p style="color: #555555;"> </p> <p style="color: #555555;">It is disgusting that you have been wasting my time as well as petrol driving to ando from your stores to get this sorted only to find nothing has happened thus far. </p> <p style="color: #555555;"> </p>