bS
boitumelo S

1 reviews | Active since Sept 2016

03 Nov 2020, 18:19

Poor service

I went to Ackerman store in Auckland park this afternoon with my friend she went to the fitting room holding tshirts 3 iteam thy checked them,she was able to buy 1 cause others they didnt have size,when coming out of the door after buying they accused us of *****ing clothes and the guy was taking very rude to us we didn't have any plastic only the 1 for the 1 tshirt the services is very poor and I feel like I was abused for someone to say I ***** while he dont have proof of evidence of it and he didn't even ask for the lady working there to check if we have cloths

0
Replies (2)
Ackermans
Ackermans's reply04 Nov 2020, 08:23
Official
Good day Boitumelo,

We appreciate the time taken to notify us of your dissatisfaction. 

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon. 

Kind regards, Ackermans Customer Service 

Ackermans
Ackermans's reply06 Nov 2020, 15:21
Official
Good day Boitumelo, 

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
 Kind regards, Ackermans Customer Service