NR
Nelly R
1 reviews | Active since Jan 2019
20 Sept 2019, 11:17
Poor service ever
Poor service ever at ackermans store at Masingita mall, Priscilla is not good to work with customers,she is very rude, I went to their store today to activate my account, I now regret why I went to their ackermans because she didn't greet me but to send me to another ackermans because their phones are busy and I was willing to wait but she said I can wait at my own risk and the she left me waiting and call another customer
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Replies (2)
Ackermans's replyOfficial
20 Sept 2019, 12:28Good day Nelly,
We sincerely apologise for the service failure you have experienced.
Thank you for bringing the great service to our attention. We appreciate your feedback and will ensure that your compliment is escalated to the Divisional Sales Manager.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
Thank you for bringing the great service to our attention. We appreciate your feedback and will ensure that your compliment is escalated to the Divisional Sales Manager.
Kind regards, Ackermans Customer Service
Ackermans's reply20 Sept 2019, 12:28
Official
Good day Nelly,
We sincerely apologise for the service failure you have experienced.
Thank you for bringing the great service to our attention. We appreciate your feedback and will ensure that your compliment is escalated to the Divisional Sales Manager.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
Thank you for bringing the great service to our attention. We appreciate your feedback and will ensure that your compliment is escalated to the Divisional Sales Manager.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
09 Oct 2019, 14:44Good day Nelly,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply09 Oct 2019, 14:44
Official
Good day Nelly,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service