POOR SERVICE

Today I visited ackermans bloed mall pretoria town to return the laptop 💻 that I bought yesterday 17/10/2021

when I was activating my ackermans store card. The laptop was not working properly on the keyboard which shows that this was a factory falt. But I was told that the laptop just need the setup that they can't even do themselves, instead of refunding me. Since it was the last laptop 💻 at the store.

The service that I got was horrible 😫it took me close to an hour to get help and they ended up returning me back for some stupid reason not having the account card but having slip and ID book, I believe they should have helped me because I had my ID with me.

I don't even know if I will be helped properly tomorrow when I go back with the store card or account card because am still having the laptop which doesn't work accordingly.