LS
Lungile S

1 reviews | Active since Dec 2019

14 Dec 2019, 01:31

Poor service

Poor service in Ackermans Kaalfontein Corner and the managers are so rude. I went there for exchange the cashier call the manager on duty Pulane for help but she didn't come. She was busy chatting with her colleague at the door

0
Replies (2)
Ackermans
Ackermans's reply17 Dec 2019, 08:42
Official
Good day Lungile,

We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint. 

Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply19 Dec 2019, 15:58
Official
 Good day Lungile, 
 To date we have not received any response from you.  In order for us to assist you with your complaint, we await your response. 

Kind regards, Ackermans Customer Service