BN
Brian N
1 reviews | Active since Oct 2022
17 Aug 2023, 07:51
Poor service
Poor service delivery in Ackermans connect at mall of Africa
I naught a phone then after 3 days it switched it and I went there to tell them but they couldn’t help me while I have slips and everything
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Replies (1)
Ackermans's replyOfficial
17 Aug 2023, 09:23Hi Brian,
Our sincerest apologies for the inconvenience caused. Please note that this is not the level of customer service experience that we strive for.
Kindly note that your complaint will be escalated to the relevant department. One of our agents will contact you via email shortly, to engage with you on this matter further.
The Ackermans Team
Our sincerest apologies for the inconvenience caused. Please note that this is not the level of customer service experience that we strive for.
Kindly note that your complaint will be escalated to the relevant department. One of our agents will contact you via email shortly, to engage with you on this matter further.
The Ackermans Team
Ackermans's reply17 Aug 2023, 09:23
Official
Hi Brian,
Our sincerest apologies for the inconvenience caused. Please note that this is not the level of customer service experience that we strive for.
Kindly note that your complaint will be escalated to the relevant department. One of our agents will contact you via email shortly, to engage with you on this matter further.
The Ackermans Team
Our sincerest apologies for the inconvenience caused. Please note that this is not the level of customer service experience that we strive for.
Kindly note that your complaint will be escalated to the relevant department. One of our agents will contact you via email shortly, to engage with you on this matter further.
The Ackermans Team