MIBS
Motlagomang Imogen Beatrice SEISA

1 reviews | Active since Dec 2014

23 Oct 2021, 19:01

Poor Service and being treated like an Idiot

I went to the store I wanted to purchase a swimsuit a size 34 to 44 had a price tag that said R229.00 and 38 had no price and when I got to the till It says R299.00 Crisky apparently shes the store manager and anothe guy who is a manger said he doesnt know her surname and he knows it I was being treated like an Idiot and she had the audacity to tell me its not the same product that one was from last year I said I was at the shop a few days they didnt have those swisuits and they are the exact same size and design and she basically refused for me to buy it at R229.00 and she had the nerve to say I take it or leave it I told her I am not a fool how can I buy a size 38 for a higher price yet sizes higher 40+ are exactly the same Ackerman's employees make rules they see fit I am fuming and how they inconvenience me is such a stupid manner to make matters when I call their call center they said the supervisor will call me its even 19h00 still no call I wanted thar product today. I AM LIVID I am even thinking to close this account there is always something with Ackerman's Wonderpark. The service was disgusting.

0
Replies (2)
Ackermans
Ackermans's reply25 Oct 2021, 08:20
Official
Good day Motlagomang,

We appreciate the time taken to notify us of your dissatisfaction.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
 Kind regards, Ackermans Customer Service
Ackermans
Ackermans's reply27 Oct 2021, 11:57
Official
Good day Motlagomang,
 We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service