JV
Johan V
1 reviews | Active since Dec 2018
18 Dec 2018, 10:21
Poor service Ackermans Tambotie Mall
Bought a R1200 cloths for my sonfrom Ackermans in Tambotie Mall, had to exchange them to one size smaller due to him being build small. Staff had a negative attitude and we were expected to walk to the clothing trolleys ourselves to exhange the clothing. The shop was very quiet and staff members were available but did not assist. Unacceptable, I will never buy from Ackermans again, I would rather pay more or drive further for good service.
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Replies (2)
Ackermans's replyOfficial
18 Dec 2018, 12:13Good day Johan,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
Ackermans's reply18 Dec 2018, 12:13
Official
Good day Johan,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
27 Dec 2018, 15:54Good day Johan,
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
Ackermans's reply27 Dec 2018, 15:54
Official
Good day Johan,
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service