MM
Marriam M

1 reviews | Active since Aug 2020

27 Aug 2020, 16:42

Poor service

I'm annoyed to say the least with Akermans. I requested an account closure in March 6 months down the line I get calls saying my account has outstanding fees. There has been no communication whatsoever from Akermans and the next thing I get threatening calls

0
Replies (2)
Ackermans
Ackermans's reply28 Aug 2020, 08:42
Official
Good day Marriam,

We appreciate the time taken to notify us of your dissatisfaction. 

We appreciate your feedback and will ensure that your query is escalated to the Relevant department.

Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply08 Sept 2020, 11:13
Official
Good day Marriam, 
 To date we have not received any response from you.  In order for us to assist you with your complaint, we await your response. 

Kind regards, Ackermans Customer Service