Poor service

I am really tired of the abuse of ackermans Firstly I had so many challenges when purchasing. Every time they had to get authorization Such an embarrassment Secondly they keep talking of ***** but gave my daughter a receipt of available balance Now I just get a call from a ****** rude consultant saying I must pay R500 + now when I'm only getting paid on 20th When I paid my full balance no one called to say thank you Your service is pathetic . Very pathetic I'm sick and tired of your abuse and rude Consultants including managers over the phone