1 reviews | Active since Nov 2019
Poor Service
Completely a waste of time and effort applying for an account online with Ackermans, it completely defeats the purpose as I went into store to to the exact same thing I did online. I received an sms stating that my account has been approved , I should go into store to activate my card. When arriving at Westgate Ackermans WC I was told to re-do the application as the online platform does not serve its purpose. Having to stand in a long line, re - fill in a application form , go the bank for a statement just took so much of my time as I have already done all of this online . I thought having an online platform was designed to make the process easier for customer but that is certainly not the case with Ackermans online. Not pleased at all
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Kind regards, Ackermans Customer Service
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Kind regards, Ackermans Customer Service