1 reviews | Active since Mar 2017
Poor service
<p>Today went to Ackerman at Jabulani mall to go pay my account and when I got there the line was so long when I asked if you wanna pay do you have to go on d same que and the lady gave me an attitude did not understand why can't they be enough cashiers and why don't they have a saperate line for payments. I had to leave without paying because I could not stand in that long que. So if you don't receive your payment on time please it all because of the poor service I got today. I'm really disappointed of the bad service I got today. </p>
Good day Nokuthula,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Nokuthula,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Best regards,
Good day
I'm still waiting for feedback as I was told that the store manager will call within 24 hours and that hasn't been done.
Good day
I'm still waiting for feedback as I was told that the store manager will call within 24 hours and that hasn't been done.
It's been 4 days and still waiting for the call from the manager. Now you understand why Im complaining about your pentetic customer services. If I don't get feedback by the end of today I'm taking this to another platform. I'm very disappointed
It's been 4 days and still waiting for the call from the manager. Now you understand why Im complaining about your pentetic customer services. If I don't get feedback by the end of today I'm taking this to another platform. I'm very disappointed
Good day Nokuthula,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Nokuthula,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,