Poor service

Item: Ackermans
Rating: 1
Author: Samantha M

We stand on a long queue and only one cashier is assisting the manager when you complaine she looks at you as if you crazy. Even pregnant woman have to stand on a queue and no body bothers to assist them. Please Ackermans teach your manager and consultant customer service. We cant stand while the are empty tills but no one to attend them.

Helpful (0)

Replies (3)

Ackermans's replyOfficial

01 Jun 2021, 11:52

Good day Samantha.

We appreciate the time taken to notify us of your dissatisfaction.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.

Kind regards,
Ackermans Customer Service

Ackermans's reply01 Jun 2021, 11:52

Official

Samantha M's updateReviewer Update

01 Jun 2021, 11:56

Thank you for getting back to me the shops telephone number is *** here at Tembisa ivory park 3 store.

Samantha M's update01 Jun 2021, 11:56

Reviewer Update

Thank you for getting back to me the shops telephone number is *** here at Tembisa ivory park 3 store.

Ackermans's replyOfficial

04 Jun 2021, 16:50

Good day Samantha,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.

Kind regards,
Ackermans Customer Service

Ackermans's reply04 Jun 2021, 16:50

Official