Poor Service

<p>I went to Akermans to buy 9.99 worth of sweets with my account card, the card everytime I buy something from any of the stores could be Dunns or Refinery even Akermans I am told it wants authorisation from the call Centre , so this time we call customer service we hold but that is expected. I speak to a constant who wasn't able to assist but was great help Mahlubi, I ask to speak to the team leader Amanda to see if they can remove their security thing off of my card, she is rude and answers me like she has to be somewhere doing something better, I reply back, she leaves me and hands me back to the person who couldn't assist,when I demand to speak to her again I was told she left the building and it wasn't even 3 minutes and she's has left the building unbelievable, she didn't even try to see if I was happy or with everything or not, she was rude and useless as a team leader. And practically advised me to pay it off and close my account, imagine that. At Akermans, the shop manager was very helpful and understanding but the call Centre was just ridiculous. I am going to close this *******.</p>