vN
vuyelwa N

1 reviews | Active since Jun 2012

31 Jan 2017, 15:23

Poor service

<p>Disgusted by the attitude of your teller Thembi at Vaal mall, busy chatting and laughing with her friend while "assisting" me. Your staff needs training on correct customer service.</p>

0
Replies (2)
Ackermans
Ackermans's reply31 Jan 2017, 17:15
Official

Good day Vuyelwa,

We appreciate the time taken to notify us of your dissatisfaction. We take customer services very seriously and will ensure that your query is escalated to the Divisional Sales Manager for investigation.

Kind regards,

Ackermans Customer Service

Best regards,

Ackermans
Ackermans's reply07 Feb 2017, 14:46
Official

Good day Vuyelwa,

We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.

Kind regards,

Ackermans Customer Service

Best regards,