iM
ingrid M
1 reviews | Active since Dec 2016
02 Dec 2016, 19:26
poor service
<p>I have done lay buy on 17/11/2016 on 30/12/2016 when i wanted to collect them..they were nowher to be found..they took about 30min at store room trying find my staff and they couldnt find them..and i was only given refund option..not even tried to see if they were still same items on floor..my dauhgter was so disaponted n even cried when i broke the news..il never step in ackermans again my husband said he will close his account..im so dissapointed</p>
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Ackermans's replyOfficial
05 Dec 2016, 08:18Good day Ingrid,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply05 Dec 2016, 08:18
Official
Good day Ingrid,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Best regards,