Poor service

<p>On August 15 I asked for a passout in hospital to sort out few things personally. I was supposed to be back in hospital. Around 4 I quickly ran to Ackerman's in Pinetown to get myself a phone. I spoke to the guy who was on cellphones and explained to him that I was in a hurry because I must go back to hospital. He asked me to go to the till next to the phones while they were collecting it where they keep them. I let customers pass because I was still waiting for the phone. The phone came and I went to the till, hoping that the lady will serve me, but instead someone who was behind me just passed me and went straight to the cashier that was supposed to help. She asked here if she is aware that she is cutting the line but still served her without even asking me. I was so ****ed that I left the phone, but because I needed the phone I went back and asked another cashier to speak to their manager. The cashier also took her time to come. The other cashier that ****ed me off was laughing, singing and dancing. The Manager just apologised without even asking the cashier what happened. I need that cashier to apologise to me or be fired because she doent know how to treat customers.</p>