sM
smagele M
1 reviews | Active since Jul 2018
17 Jul 2018, 11:57
poor service
Yesterday I went to Ackermans Soshanguve(shop 1117) only 2 tills were working and the lines were sooo long. most stuff were on the floor not even sure what on earth they were doing. the lady that was on the first till was so slow it was as if she was doing it on purpose. why hire so many people if they do what they are hired to do. all the know is to chew gums while serving customers. ad its not the first time such incident has happens. with the kind of of services we receive at that shop you might as well close the shop.
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Replies (3)
Ackermans's replyOfficial
17 Jul 2018, 14:55Good day Simangele,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply17 Jul 2018, 14:55
Official
Good day Simangele,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,
sM
smagele M's updateReviewer Update
17 Jul 2018, 14:56*** or ***
sM
smagele M's update17 Jul 2018, 14:56
Reviewer Update
*** or ***
Ackermans's replyOfficial
23 Jul 2018, 11:34Good day Simangele,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply23 Jul 2018, 11:34
Official
Good day Simangele,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,