UR
Unice R
1 reviews | Active since Jan 2018
10 Apr 2018, 09:43
Poor service
Bought kids jersey and it was damaged within a week went to the store to request for refund n I receive a shocking as both the cashiers were extremely rude they were both mosa and jerita they were busy helping at me telling me that I am the reason the jersey got damaged I am deeply hurt by their service as I have been a loyal customer for quite sometime right now
Helpful (0)
Replies (2)0
Replies (2)
Ackermans's replyOfficial
10 Apr 2018, 10:25Good day Unice,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply10 Apr 2018, 10:25
Official
Good day Unice,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's replyOfficial
13 Apr 2018, 10:42Good day Unice,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply13 Apr 2018, 10:42
Official
Good day Unice,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,