GM
Gail M
1 reviews | Active since Jul 2017
18 Oct 2017, 16:31
Poor service
I am buying on my account which I dont understand they give you an account but everytime you buy they must first give authorization than why give someone an account in the first place...now you at the till point now the consultant must first call customer servive they already take an hour to answer than you wait another hour...this is so damn unacceptable and so inconvenient...this is awful service really...regret having this nonsense account
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Replies (2)0
Replies (2)
Ackermans's replyOfficial
19 Oct 2017, 08:10Good day Gail,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply19 Oct 2017, 08:10
Official
Good day Gail,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's replyOfficial
23 Oct 2017, 15:37Good day Gail,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply23 Oct 2017, 15:37
Official
Good day Gail,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,