KK
Keneilwe K

1 reviews | Active since Sept 2021

01 Oct 2021, 20:35

Poor service

I have been sending emails ,going from store to store, whatsapping concerning my missing instalment for the past 3 to 4 months but with no help 😢 the customer service is poor ,the agents are rude im being sent from piller to post .Ackermans doesn't care about its customers 😒

0
Replies (2)
Ackermans
Ackermans's reply04 Oct 2021, 14:12
Official
Good day Keneilwe, 

We appreciate the time taken to notify us of your dissatisfaction.

We take customer services very seriously and will contact you shortly to ensure your satisfaction. 

Kind regards, 
Ackermans Customer Service
Ackermans
Ackermans's reply12 Oct 2021, 11:10
Official
Good day Keneilwe, 
 We can confirm that your payment has been received and allocated to your account. We apologise for the inconvenience this has caused. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service