1 reviews | Active since Jul 2014
Poor Quality on Garments
<p>Within the past two years I have been shopping quite frequently at Ackermans, reason being that the style of clothing especially dresses complimented my pregnancy figure. I still continue to shop at Ackermans even Post pregnancy as I really like their fashion style. However I have not been impressed with the quality of clothing I have purchased recently. Within the last 9 months I bought at least 5 garments that stitching flaws and had a hole in them. I took the one into your store to exchange but very dissapointed that the store did not have the same dress to replace it. Therefore I have attempted to re-stitch the other dresses as there may be a chance that I will not be able to replace the same garment through exchange. I am very annoyed, as because of this I have been in embarassing situations because of not noticing the flaws on the garment prior to me wearing it. Please can you do a better job on your quality checks. As I mentioned this has happened to me quite often within a short space of time and concludes that Ackermans are now becoming consistent with providing poor quality garments!</p>
Good day Ashlyne,
We appreciate the time taken to notify us of your dissatisfaction.
We take quality very seriously and will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Ashlyne,
We appreciate the time taken to notify us of your dissatisfaction.
We take quality very seriously and will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Ashlyne,
We appreciate the time taken to notify us of your dissatisfaction.
We take quality very seriously and will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Ashlyne,
We appreciate the time taken to notify us of your dissatisfaction.
We take quality very seriously and will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Ashlyne,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Ashlyne,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Ashlyne,
To date we have not received any response from you.
In order for us to assist you with your complaint, we await your response.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Ashlyne,
To date we have not received any response from you.
In order for us to assist you with your complaint, we await your response.
Kind regards,
Ackermans Customer Service
Best regards,
