SN
Sanelisiwe N

1 reviews | Active since Jul 2018

07 May 2020, 10:59

Poor Quality and Lack of Security

I have raised concerns with this brand directly on social with regards to quality checks before clothing items reach the store as well as the lack of removal of security tags by the store and there has been no response to date. I purchased clothing items that were torn and others had security tags on them.

This is the ghetto!

0
Replies (3)
Ackermans
Ackermans's reply07 May 2020, 15:14
Official
Good day Sanelisiwe, 

We appreciate the time taken to notify us of your dissatisfaction. 

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly. 

Kind regards, Ackermans Customer Service 
SN
Sanelisiwe N's update07 May 2020, 15:24
Reviewer Update
I have sent my number on Instagram which was ignored. I sent a details message on Facebook which was ignored. So now what?
Ackermans
Ackermans's reply18 May 2020, 13:56
Official
Good day Sanelisiwe,
 We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service