Poor identity verifications when customers open store credit account opening

I am not sure of the processes at Ackermans when customers open store credit accounts, i have never opened one & i don’t need it. It is unfortunate that through identity ***** someone impersonating me managed to open an account in my name and almost maxed the account credit in one purchase. That alone should ring a bell. Who does that? Unless they don’t ever intend to pay back the money.

Questions to Ackermans: -Do you check for any cases of identity ***** cases pending on someone’s ID before opening a store credit account? -Do you verify if the supporting documents provided are true and authentic?

These are questions that need answers. As a retailer you need to have measures in place to counter ***** and protect your customers. Will you please look into my dispute submitted to your forensics team!