JM
Josephina M
1 reviews | Active since Oct 2021
11 Oct 2021, 19:14
POOR CUSTOMER SERVICE
Unfortunately this was my worse shopping experience ever in my entire life Ackermans Middelburg Mall store was served by Doreen ngwasheng service was poor it was more like she did not want to serve us was rude and even called us names as if she was paying for us or doing us a favour for serving us or being there as a whole please teach your cashier's good customer service it was more than poor she was not welcoming did not even greet even said that I was annoying her really bad service teach your cashier's good customer service please
Helpful (0)
Replies (2)0
Replies (2)Ackermans's replyOfficial
12 Oct 2021, 09:59Good day Josephina,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Ackermans's reply12 Oct 2021, 09:59
Official
Good day Josephina,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
14 Oct 2021, 13:03Good day Josephina,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply14 Oct 2021, 13:03
Official
Good day Josephina,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
