DZ
Delisile Z

1 reviews | Active since Feb 2021

08 May 2021, 19:13

Poor customer service

Tshepiso at Menlyn. Her service leaves much to be desired. I guess she is tired, no greeting just staring at my face and attitude sucks. Please train her on service standards or maybe those are the company's service standards..

0
Replies (2)
Ackermans
Ackermans's reply10 May 2021, 08:52
Official
Good day Delisile,
 We sincerely apologise for the service failure you have experienced. 
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon. 

Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply12 May 2021, 12:57
Official
Good day Delisile, 

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 
 Kind regards, Ackermans Customer Service