Poor Customer service & Bad attitude

i bought cell c hyper at ackermans eastgate on the 27.08.2017. and the phones battery was fualt because i had to charge the phone twice a day, bear in mind that it is not a smartphone. unfortunately i was in Newcastle from the 30.08.2017 unti 03.09.2017 therefore i couldnt return the phone to eastgate ackermans.

yesterday i went there, Lindiwe told me that the 7 days has passed so i have to book the phone for service. i asked for the store manager the guy by the name Rhulani came to me with the attitude telling that they are following policies.

i asked them how much petrol must i waste just for R149 device? the arrogantly rep**** that nothing they can do. i was so ****ed i then removed my simcard and from that stupid phone i left it on the table with them.

now i want my money back from Ackermans, i dont need the phone anymore because i went to Jet and bought the new phone yesterday.