ZM
Zitu M

1 reviews | Active since Jun 2018

01 Dec 2020, 11:26

Poor customer service.

I'm very disappointed with the company's service. I bought a phone then after 20 days it had complications . I took it back to the Shop for assistance and they told me there's nothing they can do about it. I regret buying a phone at that shop and would advise other customers to be aware .

0
Replies (2)
Ackermans
Ackermans's reply01 Dec 2020, 12:34
Official
Good day Zethu,

We sincerely apologise for the service failure you have experienced.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon. 

Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply07 Dec 2020, 10:42
Official
Good day Zethu,
 We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
 Kind regards, Ackermans Customer Service