1 reviews | Active since Nov 2016
poor customer service and rudeness at Ackermans in Kuilsriver
<p>on tuesday the 1st of november at ackermans was on the store to take out a laybye and the store was full, I was on the line for almost an hour when I finally got to the cashier I paid and after she said next did not say anything to me and she put my laybye slip on the side and after she assisting a third customer after me I asked for the laybye She said I must wait I left the store without the laybye. on the 4 the thursday I went to return some of the stuff the same cashier whispered in afrikaan with another cashier and they laughed while I was coming to the till when I asked what was funny there was no response</p>
Good day Winnie,
We sincerely apologize for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Good day Winnie,
We sincerely apologize for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Good day Winnie,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Good day Winnie,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
