Poor customer service and ****** in 2015!

Ackermans at Zevenwacht <br> Mall is by far the worst retail I've shopped at! Their staff pulls bad faces at customers, have bad service skills and not to mention their approach towards African customers. Their manager Lynn was beyond rude! I went to exchange my son's jeans which I bought from them using a debit card. They refused to exchange it due to the fact that I didn't have the bank card I purchased the item with... They said all kinds of rude words to me and my sister such as \you can't reason"etc. but finally exchanged the item on one condition that I provide them with the bank card numbers... While on the other hand the cashier next to me was refusing to provide a slip to African customelr. The supervisor went to the African lady and told her not to speak to her kids in \""that language\"" i.e isiXhosa. The supervisor and the cashier ganged up on the poor lady I felt so embarrassed on behalf of the store. The staff there needs to change their jobs because retail is not for them at all. In retail one needs to be able to work wit people from different cultural and religious backgrounds. This is not the first nor the second time I'm receiving bad service from this store! Neva go thr"""