MN
Mahommed N
1 reviews | Active since Sept 2019
03 Dec 2019, 08:44
Poor customer service
Send my mother an account invitation letter with a card , we smsed the details to the number provided with no feedback , then went into the store and tried with our statements and id etc etc they scanned it and said will SMS us feedback , a month gone by now with no feedback or contact
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Replies (2)0
Replies (2)
Ackermans's replyOfficial
03 Dec 2019, 09:25Good day Mahommed,
We sincerely apologise for the service failure you have experienced.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Ackermans's reply03 Dec 2019, 09:25
Official
Good day Mahommed,
We sincerely apologise for the service failure you have experienced.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Ackermans's replyOfficial
13 Dec 2019, 15:26Good day Mahommed,
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Kind regards,
Ackermans Customer Service
Ackermans's reply13 Dec 2019, 15:26
Official
Good day Mahommed,
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Kind regards,
Ackermans Customer Service