RETP
Rian En Toinette Potgieter
1 reviews | Active since Apr 2019
04 Apr 2019, 10:21
Poor customer service
This morning i went with a good heart to buy some clothing by Ackerman Victoria. Road in Pmb.As the people saw i come to till the still they continuing washing windows.Manager was at till and called the ladies they did not make any attentions to come and help me.He went to them and ask them to go to till she still went on and then she put her things down and walj towards me.I left my things on the counter and left the store i was very dissapointed and that store will never see ne again.As i go back to my store i told my staff wat bad exsperience i got.And they rep**** that ackermans not good when come to customer service.
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Replies (2)0
Replies (2)
Ackermans's replyOfficial
04 Apr 2019, 10:35Good day Rian,
We apologise for the inconvenienced caused by the lack of service.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
We apologise for the inconvenienced caused by the lack of service.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply04 Apr 2019, 10:35
Official
Good day Rian,
We apologise for the inconvenienced caused by the lack of service.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
We apologise for the inconvenienced caused by the lack of service.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's replyOfficial
09 Apr 2019, 16:08Good day Rian,
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply09 Apr 2019, 16:08
Official
Good day Rian,
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
To date we have not received any response from you. In order for us to assist you with your complaint, we await your response.
Kind regards, Ackermans Customer Service
Best regards,