Poor customer service

Item: Ackermans
Rating: 1
Author: Manda N

The supervisor cashed out a cashier while she was busy with me. and did not assign someone else to help me. they kept calling for a Ntombi who took her time to come help me. Poor customer service.

Helpful (0)

Replies (2)

Ackermans's replyOfficial

18 Feb 2019, 09:25

Good day Manda,

We sincerely apologise for the service failure you have experienced.

Please provide us with your contact number, as the Divisional manager of the store would like to contact you regarding your complaint.

Ackermans Customer Service

Best regards,

Ackermans's reply18 Feb 2019, 09:25

Official

Best regards,

Ackermans's replyOfficial

27 Feb 2019, 14:51

Good day Manda,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.

Ackermans Customer Service

Best regards,

Ackermans's reply27 Feb 2019, 14:51

Official

Good day Manda,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.

Ackermans Customer Service

Best regards,