nM
nonhlanhla M
1 reviews | Active since Dec 2016
15 Jan 2019, 14:11
Poor customer service
I went to Ackermans just few minutes ago at secunda mall to buy a jean,when I got there I took a jean of R99.00 but when I went to the tills they told me that the price is up now R120 and Sphiwe said they can't override it so wich means I have to pay what I see on the screen not on the price ticket,why should I pay more ,why are they not fixing their prices,I'm really angry because that's not customer service
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Replies (3)
Ackermans's replyOfficial
15 Jan 2019, 16:11Good day Nonhlanhla,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply15 Jan 2019, 16:11
Official
Good day Nonhlanhla,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
Best regards,
nM
nonhlanhla M's updateReviewer Update
15 Jan 2019, 18:41My contact number is ***
nM
nonhlanhla M's update15 Jan 2019, 18:41
Reviewer Update
My contact number is ***
Ackermans's replyOfficial
17 Jan 2019, 15:24Good day Nonhlanhla,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply17 Jan 2019, 15:24
Official
Good day Nonhlanhla,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Best regards,