1 reviews | Active since Aug 2018
Yesterday Friday 24 August I was doing my shopping in ackermans Meadowdale. It was just after 5 after work I went to quickly pop in to buy a few items. As I was paying for my items at the cashdesk by the cashier 2 ladies did walk up to the cashier and start to talk with the cashier while I am waiting for her to finish my transaction and they did not even apologise to me or even to let the cashier finish my transaction. They were just plain rude and did not care that I m still there at the cash desk. It was 2 ladies one was dressed in Ackermans uniform with Sendra on her name badge and the other was a white lady and she was wearing no uniform and also no name badge on. I could hear that that they are discussing something that should be discussed in the office or back area, but they choose to discussed it at the cash desk in front of customers. I just feel it is plain rude and that the people that is working for Ackermans do not care about us as customers. I feel like that I don't want to do any shopping in Ackermans in future if that is the way they treat customers. Please revisit your customer service s****s.
Good day Rebecca,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Rebecca,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Rebecca,
To date we have not received any response from you.
In order for us to assist you with your complaint, we await your response.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Rebecca,
To date we have not received any response from you.
In order for us to assist you with your complaint, we await your response.
Kind regards,
Ackermans Customer Service
Best regards,
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