Poor customer service
Yesterday (30 May 18) I went to the store to purchase a pair of boots. There was one pair left and it had a stain on it,I asked the 2IC (Emma)if I can get discount due to the stain her reply was" are you taking chances?" That is no customer service at all because first of all the customer is always right she should have a technique of speaking with customers because clearly I wasn't one of her employees. Very unfriendly service from her side. In the future please do have better manners towards customers doesn't matter there age,race or ect Thanks.
Good day Kaylin,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Kaylin,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Kaylin,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,
Good day Kaylin,
We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Best regards,