AS
Andrea S
1 reviews | Active since Jun 2022
29 Jul 2022, 10:24
Poor client services
Could anyone please provide me with the correct Ackermans Accounts department email address. I urgently need a paid up letter, have never been issued with one. I've sent countless emails requesting my letter with no response. Have been referred to an email address which i should lodge my request to...still no response. Super frustrating!
Helpful (0)
Replies (3)0
Replies (3)
Ackermans's replyOfficial
29 Jul 2022, 14:04Good day Charmaine,
We sincerely apologise for the service failure you have experienced.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Ackermans's reply29 Jul 2022, 14:04
Official
Good day Charmaine,
We sincerely apologise for the service failure you have experienced.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
AS
Andrea S's updateReviewer Update
01 Aug 2022, 09:45Good day
I am still awaiting assistance. I really need this document asap please. Your assistance would be highly appreciated
I am still awaiting assistance. I really need this document asap please. Your assistance would be highly appreciated
AS
Andrea S's update01 Aug 2022, 09:45
Reviewer Update
Good day
I am still awaiting assistance. I really need this document asap please. Your assistance would be highly appreciated
I am still awaiting assistance. I really need this document asap please. Your assistance would be highly appreciated
Ackermans's replyOfficial
02 Aug 2022, 14:18Good day Charmaine,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Ackermans's reply02 Aug 2022, 14:18
Official
Good day Charmaine,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service