ZB
Zizipho B
1 reviews | Active since Aug 2023
16 Aug 2023, 07:42
Policy ****
Yesterday, I went to the store to unlock my account, as it had recovered from arrears. The unblocking was completed successfully. Following this, the assistant unknowingly, signed me up for a funeral policy under false pretense. She lured me to sign by affirming me that she was just checking if I qualify or not. This morning, I am receiving an SMS that I am sign to a funeral policy and that they will deduct R50 from my account, every month. I did not agree to this, and feel absolutely ****med! Not fair! This was in the Cape Town, CBD, Golden Acre store.
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Ackermans's replyOfficial
16 Aug 2023, 08:50Hi Zizipho,
Thank you for bringing this to our attention. We do apologize for the inconvenience caused, one of our agents will make contact with you to engage further on this matter.
The Ackermans Team
Thank you for bringing this to our attention. We do apologize for the inconvenience caused, one of our agents will make contact with you to engage further on this matter.
The Ackermans Team
Ackermans's reply16 Aug 2023, 08:50
Official
Hi Zizipho,
Thank you for bringing this to our attention. We do apologize for the inconvenience caused, one of our agents will make contact with you to engage further on this matter.
The Ackermans Team
Thank you for bringing this to our attention. We do apologize for the inconvenience caused, one of our agents will make contact with you to engage further on this matter.
The Ackermans Team