1 reviews | Active since Nov 2020
Policy
Good morning hello Peter
Ived recently discovered that 2 policies was open in my name witch only 1 I knew about,never checking my statements then in Oct I checked it cos I was wondering I'm paying my account every month but it seems like my balance is always the same then I discovered a policy was opened in January without my consent,money that was supposed to go on my account I went to Ackerman's to query then I was put on a call with a guy named thabo he told me I need to get affidavit from the police station stating I want a refund, did that send them all my document to get a message back saying Miss Moses you cancel your policy sorry to see you go,ived send a email to customer service at Ackerman's to get a call my documents were never recieved then this lady told me I need to resend it this time I need to go back to the police station to get my a copy of my I.D certified and with 5 signatures on it n I did it still haven't heard anything of them my thing is how could they open a policy if u haven't given any consent ppl please check ur statements n make sure that you only paying what u supposed to pay...ived Learn my lesson check your statement
We appreciate the time taken to notify us of your dissatisfaction.
We take customer services very seriously and will contact you soon to ensure your satisfaction. Kind regards,
Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We take customer services very seriously and will contact you soon to ensure your satisfaction. Kind regards,
Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
