1 reviews | Active since Aug 2020
Please refrain from buying phones from these stores
I'm sure this manufacturer take all their faulty stock to these companies like Ackermans. I literally had the phone for not more than 15 days and boom the phone is dead minthough I wasn't even using it. I just did a sim swap and kept it for Jan. Next thing I know it's not working. The store refuse to take the phone next thing I know they book it in with Samsung. Just for sumsung to call and say they don't know anything about that phone and the store that booked it isn't even answering their phone Do you know what this means it means they don't even try their level best to get the phone to me as soon as possible since im inconvenienced and without a phone No they are unavailable and as for me I look forward to a whole month without without phone. They hide behind terms that after 7 day you can't bring back the item. It's like a Somalian shop I'm telling you.
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
