''Please hold''....then she hung up.

Item: Ackermans
Rating: 1
Author: Nazi S

Settled the account and called to ask for closing confirmation letter, after being told to hold, THANDO then hangs up the phone.

#PoorService

Helpful (0)

Replies (2)

Ackermans's replyOfficial

28 May 2019, 13:49

Good day **** Sithole,

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.

Kind regards, Ackermans Customer Service

Ackermans's reply28 May 2019, 13:49

Official

Ackermans's replyOfficial

28 May 2019, 15:20

Good day ****

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service

Ackermans's reply28 May 2019, 15:20

Official