Please do not buy from this dishonest company.

I did an online purchase with ackermans in July 2026. My order number is ***4. It took them only 2 weeks to send the item to Hillcrest KZN. I had a sick dog, I called the store and asked them to keep my item only to be told it was returned back to Ackermans. I also received an email stating the same.

When I purchased this item, I had a refund in my payjustnow wallet which I used to finalize the full payment. Since this item was returned to head office I have been trying relentlessly to get my refund. I call everyday, no assistance whatsoever. No manager calls. Every agent at this organization is useless. Their English sucks, they never call back and you keep getting told "wait for e commerce as we logged a call" This is the middle 9f September, I am not waiting anymore. I want my refund period.

I am sick and tired of calling and paying for a sharecqll number and nobody calls me back. I sent emails, no answer.

I don't give a damn. I just want my money back. They are *******. What kind of company is this? Why are you so *********** and dishonest.